Operations Manager – Air & Sea Freight
Location: Houston, TX
Salary: $90,000 +
About the Role
We are partnering with a leading global freight forwarder in their search for an experienced Operations Manager to oversee their Air & Sea Freight division at the Houston branch. This key role involves managing daily operations, with a primary focus on airfreight, and leading a dedicated team of approximately 12 employees.
The ideal candidate will have extensive experience in freight forwarding, proven leadership skills, and in-depth knowledge of both airfreight and sea freight sectors.
Key Responsibilities
- Oversee daily operations for the airfreight and sea freight division, ensuring efficiency and high service standards.
- Manage, mentor, and motivate a team of 12 employees to meet and exceed performance objectives.
- Collaborate with internal teams and external partners to deliver timely, cost-effective transport solutions.
- Identify and implement process improvements to enhance operational efficiency and customer satisfaction.
- Ensure compliance with industry regulations, customs standards, and safety protocols.
- Develop and track key performance indicators (KPIs) to evaluate team performance and client satisfaction.
- Address and resolve operational challenges to maintain a smooth service flow.
- Support senior management in strategic planning for growth and team development.
Requirements
- Strong experience in airfreight and sea freight operations, with expertise in airfreight preferred.
- Proven leadership skills with experience in managing and developing teams.
- In-depth knowledge of customs regulations, compliance standards, and freight forwarding operations.
- Excellent organizational skills and the ability to multitask in a dynamic, fast-paced environment.
- Strong communication and interpersonal skills.
Why Join?
This is an exciting opportunity to work with a global industry leader, managing the operations of a key branch and driving continued success in a dynamic and fast-growing sector. The role offers a competitive salary of $90,000+ and the chance to work in a collaborative and growth-oriented environment.